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Type tpm.msc, and then press Enter to open the TPM Management snap-in. (See step 14 to re-enable the Windows Hello PIN options.)

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Therefore, you must use the password that was configured for this account to log on.

FONT EXPLORER X PRO CANNOT BE FOUND UPDATE

Note If Windows Hello was enabled for logging on by using a PIN, this setting is no longer functional because of the TPM update process.

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Turn on the Surface Pro 3, start Windows, and then log on as necessary. Type exit, and then press Enter to restart the Surface Pro 3.Ĭonfigure the Surface Pro 3 device after the TPM firmware update (You can release the keys after the device starts).įollow the instructions that are displayed to update your Surface Pro 3 TPM firmware.Īfter the update is finished, you receive an "fs1:>" command prompt. Remove the USB flash drive. Press and hold the Power+Volume down keys to start the Surface Pro 3 from the USB flash drive into the UEFI environment. Insert the bootable USB flash drive that you created by using the Surface Pro 3 TPM Update Tool in the previous procedure. The device restarts.Īfter Windows has fully restarted, shut down the system again to turn off the Surface Pro 3. Select Yes when you are prompted to save the configuration and reset the device. To the right of Secure Boot Control, select Enabled. (You can release the keys after the device starts.)Īfter the device enters the UEFI environment, select Delete all secure boot keys under Secure Boot Control. Press and hold the Power+Volume Up keys to start the Surface Pro 3 into the UEFI environment. Shut down Windows to turn off the Surface device. Suspend-Bitlocker -MountPoint C: -RebootCount 0 Open Windows PowerShell as an administrator.

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Note The following steps are specific to using BitLocker. If you are using a third-party encryption tool, contact that software manufacturer for the appropriate steps to disable encryption. Right-click the Surface Pro 3 TPM Update tool, select Run as administrator, and then follow the steps that are presented to create the bootable USB flash drive. Note You must use a USB flash drive, not a USB hard disk drive. Install the Surface Pro 3 TPM Update tool and create a bootable USB flash driveĭownload Microsoft_Surface_Pro_3_Tpm_Update_Tool_Setup.msi, and then follow the installation instructions.Īttach a removable USB flash drive that has at least 500 MB of available space.

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If data loss does occur, you will have to download the Surface Recovery Image to reinstall Windows. Scanner may not be discovered by Epson Scan Settings.We strongly recommend that you back up all data on the Surface Pro 3 by using OneDrive or another backup method as a precaution before using the TPM update tool.įollow all steps exactly, or the process may result in loss of data.

If the Firewall function is active on Windows XP or later, the.

UseĮpson Scan on a network that supports IPv4.

Epson Scan does not support networks that use only IPv6.

If you see the message "Network product is not available:Ĭurrently being used by user", there may be a communication errorīetween the scanner and computer.

To disable the firewall and any anti-virus software on your Setting in the Epson Scan Settings program is long enough to Make sure the Connection setting is set to Network, then click the Test button. OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Start > All Programs or Programs > EPSON > EPSON Restart, turn off your scanner, turn it back on, and try restartingĬonnection setting and test the connection using Epson ScanĪpps screen and select EPSON Scan Settings. Scan, wait a few seconds, and restart it. Try scanning again at a lowerĬommunication was interrupted while starting Epson Scan, exit Epson Scanning a large original at a high resolution, a networkĬommunication error may occur. Launch Epson Scan before scanning from the scanner Not support starting a scan from the scanner button over a wireless

Document Capture Pro (Windows) and Document Capture (OS X) do.

Make sure the Event Manager program is not being blockedīy your firewall or security software. Make sure you restarted your computer after installing the scanning If you cannot start Epson Scan for scanning over a network, tryĬannot scan from the start button on the scanner,